Health and Safety Support

Health and Safety Support

Current health and safety legislation progressively demands that safety procedures and safety plans are clearly documented. To that end Callsafe Services Ltd is experienced in the preparation and development of the following:

Company Health & Safety Policy

The Health and Safety at Work Etc. Act 1974 requires that any company that employs 5 people or more must have a written policy in respect of their health and safety.

Callsafe Services Ltd will investigate the way in which a company operates and after agreement with the management, write the policy on safety and health. In this way clients have clear ownership of the policy.

Health and Safety Procedures

Health and safety procedures which are tailored to the client’s needs, compliant with current health and safety legislation, and in line with industry best practice, are produced so that suitable control measures to prevent accidents, incidents and ill-health are clearly defined together with the necessary work equipment, training and personal protective equipment for their implementation.

Permits to Work

Permit to work systems are an accepted management tool that can be used to enhance the health and safety of particularly hazardous operations. Our consultants can develop a permit to work system that is tailored to individual company needs covering such areas as:

  • Confined Space Entry
  • Mechanical and Electrical Isolation
  • Hot Works
  • Excavation
  • Temporary Work
  • Work at Height


Safety Handbooks

Employee safety handbooks are typically used as a reference by employees who have to work to the agreed standards defined by the safety procedures. These are produced as an extension of the health and safety procedures, and complete the package of documentation required.


Safety Audits

Safety audits are carried out in a number of different ways and at a variety of levels within client organisations.


Management Safety Audits

Our consultants will visit the client’s premises and will evaluate the way in which the company is structured with regard to the management of safety and health. The audit will consider such matters as:

  • the existence, quality and relevance of the health and safety policy, written health and safety procedures and other safety instructions which may have been established;
  • the understanding that managers and non-supervisory staff have of their own responsibilities towards accident and incident prevention and occupational ill-health;
  • the way in which senior management monitor the company performance in safety and health.

At the conclusion of each audit, a comprehensive report containing specific details for remedial action will be submitted to the client.


Workplace Inspections

Consultants will visit client’s premises as a one-off exercise or at agreed intervals in order to carry out workplace inspections in conjunction with the relevant management. A detailed report is issued for action by the site management. During such visits, time is devoted to discussing future operations and assisting with the planning of these so that hazards can be anticipated and, where possible, avoided. If required, Callsafe Services Ltd can place consultants on premises on a full-time basis for both long- and short-term commissions.



Risk Assessments

Health and safety legislation requires employers to undertake formal and documented risk assessments for all potentially hazardous work activities that their employees may be engaged in. Callsafe Services Ltd provides expertise to make such assessments in areas such as:

  • Work at height
  • Traffic management
  • Working near water
  • Use of Hazardous to Health (COSHH)
  • Manual Handling
  • Display Screen Equipment (Visual Display Units)
  • Noise
  • Vibration
  • Occupational diseases
  • Work equipment
  • Asbestos
  • Fire

Note that this is a non-exhaustive list, please contact us for further information.

All assessments are undertaken in a way which suits the client’s needs and in line with current HSE guidance.

Specialist Services

Office Health Check

Although the office environment is generally considered low risk compared to high risk workplaces such as construction or manufacturing, there is still a significant number of accidents, incidents and ill-health occurring which can lead to time off work, low staff morale etc. Furthermore, persons working in the office buildings are subject to the continual risk of the outbreak of fire.

Callsafe Services Ltd is experienced in undertaking detailed audits and inspections for such workplaces and carrying out, where required, fire risk assessments and DSE assessments, in order that office employees can undertake their work in a safe and healthy working environment.


Health and Safety for Small Contractors

Callsafe Services Ltd have designed a package specifically to suit the needs of small contractors that can relieve them of some of the time and effort required to develop health and safety procedures and relevant documentation, but without reducing their involvement or accountability, thereby allowing them more time to run their business effectively. The package includes the following:

  • Health and Safety Policy (writing new or review of existing)
  • Health and Safety Procedures (risk assessments and safe systems of work)
  • Health and Safety Training
  • Regular Site Inspections
  • General Guidance and Support


Health and Safety for Construction Professionals

Outside of the office, the risks to construction professionals when visiting or undertaking work at third party sites are under the control of others, such as Principal Contractors, Contractors or Clients. This, however, does not relieve the management of those professionals of their duty to ensure their health and safety. This package for construction professionals provides the advice and support to assist in the execution of that duty. The package includes:

  • Health and Safety Policy
  • Procedures (writing or review)
  • Health and Safety Site Audits and Inspections
  • Health and Safety Training
  • Office Audits

We currently supply the above services to construction Client, Designer and Contractor organisations and facilities management. Our most significant current clients for these services are McDonald’s Restaurants Limited and McDonalds Europe, but other Contractor and Designer organisations are also supported, either as part of an annual support agreement or a specifically defined workscope.

Callsafe Services Ltd is the Health and Safety Advisor for McDonald’s Restaurants Limited Head Office and Regional Offices and McDonalds Europe Head Office, plus other organisations.


For more information on our consultancy services, please contact our Consultancy Workstream Manager, John Ellis, on 01889 577701 or by email: